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Over the last few weeks, companies would have, no doubt, discovered holes in their crisis management plan, discovering challenges and problems they had not encountered before.
Social distancing measures due to the coronavirus are forcing operators to limit CTV operations to a maximum of four passengers, rather than the usual 12 or 24.
The aviation industry has been hit hard by the coronavirus crisis, with many flights suspended across the world due to the outbreak.
In the face of an organisational crisis which is made public, when should crisis management begin and who should they turn to handle a major crisis?