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GWO Satisfaction Results

We will update our GWO customer satisfaction results on a regular basis

HFR Solutions prides itself on delivering the highest standards of training to ensure we meet our delegate’s training objectives and the course delivery meets the syllabus and expectations set out in the GWO industry standards.

Customer satisfaction results

We have the pleasure to report that our customer satisfaction rating equated to a score of 4.9 out of 5 for the past *12 months.

 

 

Your feedback is vital

We actively encourage our delegates to provide feedback on their experiences and suggest improvements in-relation to our course content, training standards and facilities. 

Continuous improvement strategy

We monitor our service delivery performance to ensure it meets learner outcomes and discuss course feedback at management meetings as part of our continuous improvement strategy and meeting ISO standards.

Flexible training model

HFR Solutions holds vast experience in the delivery of the GWO BST, Advanced Rescue (ART) and Enhanced First Aid (EFA) course syllabus. We are also able to deliver training in-situ at your site at a time that is convenient to yourself via our state-of-art mobile training units

HFR GWO service delivery

GWO Training Standards Modules Include
GWO Basic Safety Training (BST)

GWO Fire Awareness

GWO First Aid

GWO Sea Survival

GWO Work at height & Manual Handling

GWO (ART) GWO Advanced Rescue
GWO (EFA) GWO Enhanced First Aid / Refresher

 

*Period August 2019-August 2020

**Subject to suitable Covid-19 and social distancing control measures in place at a customer's site.