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Incident Management Team Training


Course Information

Incident Management Training |  helping delegates reinforce their understanding of handling incident-based scenariosDate of Next Course: Upon Request

Venue: HFR Solutions Training Centre, Fireservice Headquarters, Hessle, Nr Hull or customer premises

Duration: 1 Day


Our bespoke Incident Management Team Training courses are built around your organisation’s emergency response plans and will incorporate site-specific risks and delivered as part of our overall emergency planning solutions.  

The course provides delegates with an understanding of the command structure within the site incident response plan and how this links in with emergency responder’s procedures and responsibilities. It will also cover best-practice incident management theory followed by company-specific scenarios and simulations based upon your site-specific risks.

Incident Management Team Training - built around your emergency plans


 Human factors and respnse - why incidents occur  Management of incidents - what can assist in commanding & controlling an incident
 Site and company-specific information  Emergency plans
 Incident control room provision / set up  Organisational response
 Incident timelines  Decision-making models
 Briefing personnel  Communication and handing over to emergency services
 Management of incidents  Liaison and engagement
 Debriefing and business continuity  Practical training scenarios
 Status boards  Site plans

The practical scenarios are designed to test your organisation’s emergency plans and uses role-plays to add realism and urgency.

Incident management theory - understand the command structure within the site incident response plan

Delivering the emergency response plan – when required to do so

Fully operational and workable emergency response plans may well meet your business requirements, however, it is equally important that your employees are fully trained in how to manage an incident and respond when required to do so. This will ensure that your organisation’s emergency plans are implemented and delivered.


Debriefing sessions follow any exercises and scenarios and allow our highly-skilled subject leads and emergency response specialists to identify gaps and learnings which can be integrated into the emergency plans, future training and overall process.

Purpose-Built Training Facilities

This course can be delivered at our new and purpose-built Humber Emergency Planning Centre or alternatively in-situ at your site if suitable.

Course Benefits

  • Real-incident experiences - our instructors have handled rescue, in confined space, at height, fire, medical and incident response scenarios in real-life 
  • Qualified and experienced trainers - HFR Solutions CIC instructors hold vast experience within emergency planning and managing incidents
  • Humber first – delivered at the Humber Emergency Planning Centre
  • Peace of mind for you– we have successfully delivered numerous emergency planning and incident management training courses
  • Increased confidence - your delegates will be trained in best practice processes for implementing their emergency plan
  • Purpose-built working at infrastructure – dedicated emergency planning and incident management infrastructure
  • ISO accredited business - ISO9001, ISO14001 & ISO 18001

Learning Outcomes

  • Best practice - comprehensive understanding of incident management theory and practical scenarios
  • Implement the plan – better insight into their organisation’s emergency plan, how and when to implement it
  • Better prepared - delegates will be able to respond in the event of incident-based scenarios or emergencies
  • Upskilled employees and contractors - improved knowledge of their own command structure and confidence for managing incidents
  • Roles and responsibilities - responders will have an improved understanding of their roles and responsibilities 
  • Delegate confidence – increased confidence from proactive role-play situations and the pressure of managing mock-exercises

Relevant Legislation

For your health and safety team and responders, we have the pleasure of enclosing some additional resources and legislation that covers emergency response and incident management, which you may find useful; 

  • Joint Emergency Services Interoperability Programme (JESIP)
  • Control of Major Accident Hazards COMAH regulations 2015
  • Civil Contingencies Act of 2014
  • ISO45001
  • Health and Safety at Work Act 1974
  • General Health & Safety Legislation
  • Management of Health and Safety at Work Regulations 1999



"Giving the crisis management team and incident controllers a better understanding of their roles and responsibilities, with specialised knowledge of the operations, has helped us implement an effective emergency response plan, improving our response to on-site incidents. Overall, we are better prepared for what could happen and the potential impact to our site and our daily operations".

Rob Green, HSE Manager, Jotun Paint

Incident Management Team Training

Course Code: ER02

Location - Humber Emergency Planning Centre

Duration - 1 Day

Closed Course Information

Price per course - £1925.00 + VAT

Max 15 delegates

Need Assistance?

Need assistance?

Discuss your course requirements with a member of our team or request a call-back.